First Contact Physiotherapy

Expert FCPs for Your Primary Care Network

Supporting Primary Care with Specialist First Contact Practitioners

First Contact Physiotherapy is committed to improving healthcare quality and musculoskeletal management across the UK.

Since our inception, we have been a trusted provider of First Contact Physiotherapists (FCPs) in GP practices, originally funded by NHS England. Our expert team specializes in musculoskeletal (MSK) care, neurology, rheumatology, geriatric health, women’s health, and chronic pain management, delivering comprehensive support to primary care networks.

With a data-driven approach and a deep commitment to patient-centered care, First Contact Physiotherapy continually enhances its services while seamlessly integrating with Primary Care Networks (PCNs). We provide structured training, strong clinical governance, and in-depth performance analytics to our partners. Our leadership team works closely with NHS England, ensuring that our FCP services are sustainable, effective, and deliver a lasting impact on primary care.

First Contact Physiotherapy

Our Offerings for Primary Care

Our Services for Primary Care

Providing Primary Care with Specialist FCP Support to Ease GP Workload and Improve Outcomes.

🔹 Quick access to skilled MSK professionals
🔹 Prompt assistance for musculoskeletal issues
🔹 Smooth integration within GP practices

Primary Care Pain Support Service

Holistic, modular pain management focused on lasting, impactful change for patients.

🔹 Customized pain management plans
🔹 Personalized treatment approaches
🔹 Specialized multidisciplinary care

Women’s Health

Expert-led care focused on early intervention, education, and treatment to ease pressure on the healthcare system.

🔹 Prompt assessments and tailored treatment plans
🔹 Specialized pelvic health and postnatal physiotherapy
🔹 Hormonal and menopause support

Frailty & Care Home Support

Tailored programs to address frailty risks, prevent falls, and reduce injuries.

🔹 Collaborations with NHS and independent care providers.
🔹 Effective fall prevention strategies
🔹 Comprehensive long-term care support plans

Orthopaedic Waiting Well

Supporting patients awaiting orthopedic procedures with continuous MSK care.

🔹 Rehabilitation programs before surgery
🔹 Coordinated post-surgical care
🔹 Enhanced musculoskeletal management

Occupational Health

Dedicated support for businesses & healthcare providers to improve health & well-being.

🔹 Quick access to physiotherapy services
🔹 Programs to prevent workplace injuries
🔹 Comprehensive case management solutions

Occupational Health

Expert support for businesses and healthcare providers to promote employee health and well-being.

🔹 Fast access to physiotherapy services
🔹 Injury prevention programs for the workplace
🔹 Comprehensive case management solutions

Our ICDA Partners

What our customers say

Testimonials from our PCN Partners

First Contact Physiotherapy

Musculoskeletal conditions make up nearly one-third of a GP’s workload, yet 85% of these cases can be effectively handled by skilled MSK specialists without needing a GP consultation. Our First Contact Physiotherapy services alleviate frontline pressure while improving patient outcomes with prompt, expert-led care.

What is a First Contact Physiotherapy?

Benefits of First Contact Physiotherapy

Mobilisation
and Integration

Partner Support
and Benefits

Testimonials
and Feedback

FAQ

What our customers say

Testimonials from our PCN Partners

Experienced Provider

One of the UK’s largest and longest-serving NHS-funded FCP teams since 2016.

Fully Compatible

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Research-Driven

Utilising a data-driven approach, funding research to continuously improve services.

Patient-Centred

Prioritising high-quality patient care as the top focus.

Cost-Effective

Maximising impact within budgets and optimising ARRS funding.

Comprehensive Support

Providing monthly data for performance tracking and service development.

BLOGS

Read our thoughts & insights

CPD at Pure: Staying Current in Physiotherapy

CPD at Pure: Staying Current in Physiotherapy

Continuing Professional Development (CPD) is a commitment to ongoing lifelong learning. CPD is about identifying opportunities to learn something new, refresh existing knowledge, improve skills, or simply keeping up-to-date with the latest developments within our profession.

What’s the most common musculoskeletal problem seen in primary care and how are we best to manage it?

What’s the most common musculoskeletal problem seen in primary care and how are we best to manage it?

Musculoskeletal problems are a common issue in primary care across England, with lower back, or lumbar spine, issues being the most frequently reported. This trend aligns with global research, especially in Western countries, where lumbar spine problems—such as pain, restricted movement, and referred pain into the legs and pelvis—are the most common musculoskeletal complaints. However, the situation in primary care is more complex than it first appears. 

Meet the Best Practice London 2025 Team

Meet the Best Practice London 2025 Team

In just over two weeks, Pure Unity Health will be exhibiting at the Best Practice London 2025 conference, scheduled for February 26-27 at Olympia London. This premier event offers a platform for healthcare professionals to engage, learn, and collaborate on advancements in primary care.